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Orders over €100 get a FREE Handmade Face Mask of your choice
Orders over €100 get a FREE Handmade Face Mask of your choice

Delivery & Returns

Delivery: 

*Please note there may be delays to orders due to the current situation regarding Covid-19.

We deliver within the Republic of Ireland & the United Kingdom* within 4 - 5 working days.(Please bear in mind that working days exclude the weekend & bank holidays).

Standard deliveries are made between the hours of 8am and 6pm, Monday to Friday. A signature will be required upon delivery.

Collect in store:

  • You can also choose to collect your order in our Kilkenny store free of charge.
  • When you are checking out, select 'Collect in Store' as the shipping method and then choose the store you plan to collect from.
  • We will contact you directly when your order is ready for collection in store.

Returns:

  • Do not wear or use any unwanted items. This counts as acceptance of goods and the item is then non-returnable and non-refundable.
  • You have a statutory right to return unopened goods up to 7 days after receiving your order (“the cooling off period”). 
  • You must notify us of your wish to cancel within 7 days, starting the day after delivery.
  • You may return the goods to Online Orders, RED MILLS, Cillin Hill, Dublin Road, Kilkenny.
  • You have a duty of care while the goods are in your possession and we reserve the right to charge you for any damage that may have occurred during this period.

Delivery charges: 

Free Shipping on orders over €25  (Applies to clothing, footwear and dog food only)

up to 20 kg (standard delivery) €5
20 kg - 40 kg €10
40 kg  - 60 kg €15
60 kg - 80 kg €20
over 80kg (pallet delivery) €50