This page explains how Connolly’s RED MILLS handles personal information on redmillsstore.ie and how we use cookies. Our full Privacy Policy sets out the personal data we collect, why we use it, who we share it with and your rights. Full information on cookies can be found below in the ‘Cookies Policy’ section.
This statement relates to our privacy practices in connection with the website, redmillsstore.ie, are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such. This website is operated by Connolly’s RED MILLS, a company incorporated and registered in Ireland with company registration number 16517 whose registered office is at William Connolly & Sons, Goresbridge, Co. Kilkenny, Ireland, (“Connolly’s RED MILLS”, “we”, “us” or “our”). You can contact us at this address or by using any of the contact information provided at the end of this statement.
Introduction
Connolly’s RED MILLS has created this Privacy Statement to demonstrate our firm commitment to privacy. We respect your right to privacy and will collect and use personal information about you only as described in this statement and in our Privacy Policy. Any personal information which you give to us will be treated with appropriate standards of security and confidentiality, in accordance with the General Data Protection Regulation (EU) 2016/679 (‘GDPR’) and the Data Protection Act 2018. The following discloses the information gathering and dissemination practices of Connolly’s RED MILLS Store through this website.
A user can access our website and utilise some of our website’s functionality without providing any personal information. However, all users who become a registered user of our website must provide basic contact and demographic information. Any personal information we hold will not be kept for longer than is necessary for the purpose for which it was collected, including to meet our legal obligations (for example tax and accounting records).
We use analytics and advertising technologies, as described in the Cookies Policy below, which (where you have agreed to them) may collect information about how you use our website.
Collection and use of personal information
Connolly’s RED MILLS Store collects personal data about you on this website that you give us, for example by creating a user account, registering for any service, completing an online form, purchasing a product and providing feedback and comments, and information collected automatically through cookies and similar technologies, as described below and in our Privacy Policy. We also hold data specific to your registration, including products purchased, payments made and personal preferences. We share this information only with service providers who help us run our store (for example our e-commerce platform, payment providers, delivery couriers, and email, customer-service and analytics providers), who may use it only on our behalf, and otherwise only where required or permitted by law. However, we may disclose your information where we believe it is appropriate to comply with any law or enforce our website policies. Your personal data may also be anonymised and used for statistical purposes.
Commenting and social media
Connolly’s RED MILLS Store may allow users to leave comments and share articles on the website. In order to do so, you must be logged in to the website. If you are not already logged in, you will be prompted to do so when you attempt to post a comment. To leave a comment, you must log in as a means of authentication. Users’ interaction on the website is subject to our Terms of Use, which users must read and accept in full before placing any comments or materials on our website.
Connolly’s RED MILLS Store may from time to time use social media accounts and pages on and to which users may interact and post comments and other materials. Any such user interaction and contribution is subject to our Terms of Use and any acceptable use policy published by the social media provider. We do not undertake or accept responsibility for monitoring inappropriate conduct or comments on any social media we may use. If at any time we choose to monitor such content or conduct, we nonetheless assume no responsibility for such content or conduct, have no contractual obligation to modify, remove or seek the modification or removal of such content, and no responsibility for the conduct of the persons submitting such content.
Cookies
Certain sections of our website require the use of cookies, which are small pieces of data sent by a website’s server to your computer or other device that allows that website to, amongst other things, retrieve your user preferences, to personalise your visits and to simplify any sign-in procedures. To learn more about cookies and our use of these on this website, please see below.
Information automatically logged
We log your IP address, browser’s user agent and referring address to help diagnose problems with our server, to administer our website and to identify unique users.
Data Protection Commission
You have the right to lodge a complaint with the Data Protection Commission, the Irish data protection supervisory authority. Further information on your data privacy rights is available on its website: www.dataprotection.ie
Financial information
Certain online purchase options require users to provide financial information (such as their credit card number) and demographic information (such as their address etc.). Financial information collected is used solely to bill the user for products ordered.
Surveys
From time to time, our website requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact details (such as name and delivery address) and demographic information (such as address and age grouping). Contact information will be used to notify the winners and award prizes; demographic information will be used for purposes of monitoring and improving the website. No personal information will be retained for longer than is necessary or used for any undisclosed purpose.
Connolly’s RED MILLS Store may, with your expressed permission, send you e-mails regarding its products.
External links
This website contains links to other websites. Connolly’s RED MILLS Store is not responsible for the privacy practices or the content of such other websites.
Security
This website has security measures in place to protect the loss, misuse and alteration of the information under our control. Unfortunately, no data transmission over the internet can be guaranteed to be 100 per cent secure. As a result, Connolly’s RED MILLS Store cannot ensure or warrant the security of any information you transmit to us — you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure its security on our systems.
Opt-in to receive promotional material
Our website may provide users with the opportunity to opt-in to receive promotional/marketing information from Connolly’s RED MILLS Store and selected advertisers via email. If you subscribe to our newsletter or any other e-mail updates, by submitting your e-mail address through a subscribe facility on our website, and you wish to opt-out of receiving these communications, please access the “Unsubscribe” link that is available on all such emails. If you have any difficulty unsubscribing please contact us by using the contact information provided at the end of this Privacy Statement.
Correcting and updating
Connolly’s RED MILLS Store offers users the ability to change certain personal identifiable information (e.g. email address) collected during the signup process.
Requests regarding data supplied via this website
On request, we supply copies of your personal data which you may have supplied via this website. If you wish to obtain such copies, you can write to us at our mailing address provided below, or e-mail us at onlineshop@redmills.ie. You should include any personal identifiers which you supplied earlier via the website (e.g. Name; address; phone number; email address). Your request will be dealt with without undue delay and in any event within one month of receipt (we may extend this by up to two further months for complex or numerous requests, and we will tell you if we do).
If you discover that we hold inaccurate information about you, you can request us to correct that information. Such a request must be in writing or via e-mail.
In certain circumstances you may also ask us to delete data which you have supplied via the website, for example where it is no longer needed for the purpose for which it was collected, or where you withdraw your consent and we have no other legal ground to keep it. You may also object to or ask us to restrict certain processing, ask for your data in a portable format where applicable, and withdraw any consent you have given at any time. Further details are in our Privacy Policy.
Contacting the website
If you have any questions, requests or complaints regarding this Privacy Statement, please contact us at:
Email: onlineshop@redmills.ie
Registered Office: William Connolly & Sons, Goresbridge, Co. Kilkenny, Ireland
Changes to this Statement
We may change this Privacy Statement from time to time, as our data collection practices change. We will post any changes on this page. We encourage you to periodically review our Privacy Statement to determine the current policies in force.
This statement was last updated November 2026
Cookies Policy
Our website redmillsstore.ie uses small pieces of data called cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.
We may update our Cookie Policy from time to time to reflect any changes in technology, data protection legislation or our data collection practices. Any updates or changes that may affect how we use cookies or how you as a user can manage cookies will appear in this Policy. We encourage you to periodically review our Cookie Policy to determine the current policy in force.
1. Your Consent
Cookies that are strictly necessary for our website to work are always used. Where the law requires it, we ask for your consent (through the cookie consent banner on our website) before we use any other cookies or similar technologies, such as those used for analytics, personalisation or advertising. Please read this Cookie Policy carefully for more details about the information we collect when you use this website.
You can use our website without accepting cookies that are not strictly necessary.
2. Can I withdraw my consent?
Once you have made your cookie choices, we store a cookie on your computer or device to remember them for next time. This will expire periodically. You can change or withdraw your consent at any time. If you cannot find the cookie settings on our website, please contact us at onlineshop@redmills.ie, or delete or block cookies using your internet browser settings.
For further information about deleting or blocking cookies, please visit: http://www.aboutcookies.org/how-to-delete-cookies/.
3. What is a cookie?
A cookie is a small piece of data sent by a website’s server to your computer or other device, such as a mobile phone, and stored in your browser (e.g. Google Chrome, Internet Explorer, Safari). It consists of anonymous information, including a unique user identifier. When you revisit a website or navigate between pages, this data is passed from your browser to the website’s server. With this data, the website is able to ‘remember’ your browser, enabling it to retrieve your user preferences, to personalize your visits and to simplify any sign-in procedures.
Cookies are intended to improve your user experience by making it easier and faster to navigate through a website. For example, some websites require that you log in to gain access. If such websites did not use cookies, then you would be required to enter your login details every time you navigated to a new page because the website would not be able to remember that you had already logged in.
Many websites also use cookies for advertising purposes. For example, certain cookies allow a website to determine if you’ve already seen a particular advertisement and therefore it may not display that advertisement on subsequent pages that you visit.
All of the information a cookie collects can only be retrieved by the website server that sent the cookie to your browser.
4. Cookies on redmillsstore.ie
(a) Strictly Necessary Cookies
These cookies are strictly necessary for the website to provide certain features and functions. These cookies let you move around the website and use essential features like secure areas and shopping baskets. Without these cookies, services you have asked for cannot be provided. Please note that these cookies do not gather any information about you that could be used for marketing or remembering where you’ve been on the internet.
We use these Strictly Necessary cookies to:
(i) Remember information you have entered on order forms when you navigate to different pages during a web browser session;
(ii) Remember the goods you ordered when you get to the checkout page;
(iii) Identify you as being logged in to our website;
(iv) Make sure you connect to the right service on our website when we make any changes to the way the website works; and
(v) To route users to specific applications of a service, or specific servers.
Accepting these cookies is a condition of using the website, so if you prevent these cookies we can’t guarantee your use of our website or how the security on our website will perform during your visit.
(b) Performance Cookies
Performance cookies allow us to collect statistical information about our visitors, such as whether they have visited the website before and the pages they view. We use these cookies to determine the kind of content and services our visitors value most, which in turn helps us improve our website and its content.
We only use Performance cookies if you have given your consent, where this is required. You can use our website without them.
(c) Functionality Cookies
Functionality cookies are used to provide services or to remember settings to improve your visit to our website. We use these cookies to:
(i) Remember settings you have applied such as layout, font size, preferences etc.;
(ii) Detecting if a service has already been offered;
(iii) Fulfilling a request such as submitting a comment;
(iv) Show when you are logged on to the website.
Some of these cookies are managed by third parties, you may refer to the third parties’ website privacy notices for further information.
Where the law requires it, we only use Functionality cookies that are not strictly necessary if you have given your consent.
(d) Advertising and Marketing Cookies
These cookies and similar technologies (such as tracking pixels) are used by us and by third parties, including our email marketing provider and advertising platforms, to measure how our advertising performs, to show you ads that are more relevant to you on our website and on other websites and social media, and to personalise emails. They may track your browsing across different websites. We only use these cookies if you have given your consent.
For transparency purposes, we have set out below the main cookies and providers we use on our website. The exact cookies set by third parties are controlled by those providers and may change; please see each provider’s privacy notice for details:
| Type | Provider | Cookie name | Purpose |
| Strictly necessary | Shopify | _shopify_essential | Supports essential store functions, such as keeping your cart and checkout working and the store secure. Stored for up to 1 year. |
| Strictly necessary | Shopify | localization | Remembers your country/region and language so that the correct prices and currency are shown. Stored for up to 1 year. |
| Strictly necessary | Shopify | cart_currency | Remembers the currency used for your cart and checkout. Stored for up to 2 weeks. |
| Strictly necessary | Shopify | _shopify_cmp | Remembers your cookie consent choices. Stored for up to 1 year. |
| Strictly necessary | Shop (shop.app) | _shop_app_essential | Supports Shop Pay and Shop app features. Stored for up to 1 year. |
| Performance / analytics (consent) | Microsoft Clarity | Set by Clarity | Helps us understand how visitors use our website (for example which pages are viewed and how people navigate), so that we can improve it. |
| Performance / analytics and advertising (consent) | Google, Meta, TikTok, Pinterest and similar (where enabled through Shopify or our marketing tools) | Set by each provider | Measure traffic and the performance of our advertising, and show relevant ads. |
| Marketing (consent) | Klaviyo | Set by Klaviyo | Email marketing, sign-up forms and personalised emails. |
| Functionality (consent) | Gorgias | Set by Gorgias | Customer service chat. |
| Functionality (consent) | Smile.io | Set by Smile.io | Loyalty programme and rewards. |
5. Google Maps
Connolly`s Red Mills Store embeds Google Maps which is a third party plugin and uses cookies as stated in Google Privacy Policy.
6. Controlling cookies
Cookies are meant to improve the user experience, but some users prefer to set restrictions on the types of cookies that can be stored on their computer or mobile phone.
By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies.
It is important to note that you will lose some functions of our website if you choose to restrict or disable its cookies.
7. More information about cookies
Analytics
For more information about Google analytic cookies, please see Google’s help pages and privacy policy:
Information about cookies
Useful information about cookies can be found at:
http://www.allaboutcookies.org
Behavioural Advertising
A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at:
http://www.youronlinechoices.eu
Effective as at November 2026